1. Introduction
DataServ Inc. ("DataServ," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and company name
- Job title and professional information
- Account credentials and preferences
- Payment and billing information
- Communications and correspondence with us
- Resume and career-related information (for job applicants)
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on each page
- Referring website and exit pages
- Date and time of access
- Geolocation data (approximate)
2.3 Information from Third Parties
We may receive information from business partners, analytics providers, and publicly available sources to enhance our services.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related communications
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns and optimize user experience
- Detect and prevent fraud or security threats
- Comply with legal obligations
- Process job applications and recruitment activities
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data in transit
- Encryption at rest for stored data
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary based on:
- The nature of the data and its purpose
- Legal and regulatory requirements
- Contractual obligations
- Business needs and legitimate interests
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdraw Consent: Revoke previously given consent
To exercise these rights, please contact us at privacy@dataservinc.com.
9. International Data Transfers
As a global company with offices in the USA and India, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Data processing agreements
- Compliance with applicable data protection laws
10. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
DataServ Inc.
One Tarablvd, Suite 102
Nashua, NH 03062, USA
Email: privacy@dataservinc.com
Web: www.dataservinc.com
